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Resolved Issues - Adept Viewer

The Adept WINTER '25 (11.4.0) release has resolved the Adept Viewer issues mentioned below. The Issue Key is the internal identification used by Synergis team members.

Issue Key

Issue Description

A11-2969

Fixed an issue where the Adept Viewer installer defaulted to HTTPS and port 443, even when HTTP and port 80 were selected. The installer now correctly applies the chosen protocol and port settings.

A11-3537

Fixed an issue where the default filename in “Render to PDF” used a GUID instead of the document name in Adept Web Client. The filename now correctly reflects the document name.

A11-3607

Fixed an issue where PDFs generated using Print File(s) in Adept Desktop were not scaled to fit the selected paper size. PDFs are now properly scaled to match the selected paper size.

ADV-4810

Fixed an issue where white objects were not visible in the viewer when the sheet color was set to grey for certain file types. White objects now display correctly.

ADV-6249

Fixed an issue where white lines in SLDDRW files were not visible when the sheet color changed due to a shape object obscuring them. Updated opacity handling so white lines now display correctly regardless of background color.

ADV-6302

Updated behavior when viewing multiple documents: If the Adept Viewer is already open, only the first document opens fully in the ViewFrame. Remaining documents are loaded as thumbnails in the Document Panel.

ADV-6516

Fixed an issue where the PublishPDF option AllSheets did not reliably include all content from DGN files referenced as Xrefs. All referenced content is now correctly included.

ADV-6926

PDFs exceeding 200 pages displayed blank pages after markup objects were added. These large documents now open and render correctly.

ADV-6975

Fixed an issue where PDF files using the Arial font did not display correctly in the Viewer. Arial fonts are now recognized and rendered properly.

ADV-7352

Updated Adept Viewer to use Microsoft .NET 8 (Long Term Support) instead of .NET 6.

ADV-7367

Fixed an issue where scrolling with the mouse wheel in SLDDRW files was jerky and limited to 60% zoom out, requiring Zoom Fit or Home to reset the view. Mouse wheel zooming now works smoothly and as expected.

ADV-7370

Added 3D measurement options: 3-point arc (length), 3-point surface angle (angle), and closed polygon area (area) for IPT, IAM, SLDPRT, and SLDASM formats. 2-point surface distance measurements are now saved as Markups.

ADV-7453

Fixed an issue where the Reset Model function did not restore the Publish State of Layers to their initial state on the active sheet. Reset Model now correctly resets layer settings only for the currently active sheet.

ADV-7464

Fixed an issue where NotePin markups became non-editable and failed to display content when positioned behind another markup object. NotePin content now opens correctly regardless of display order.

ADV-7519

Fixed an issue where certain PDF files displayed a “File Could Not Be Found or Could Not Be Opened” error in the Viewer. View-only PDFs now open with editing restrictions, and password-protected PDFs open after the correct password is entered.

ADV-7593

Old OLE images in DWG and DGN documents are now displayed in ADV ViewFrame and included when publishing to PDF using the ADV PublishPDF function.

ADV-7711

Improved handling of block objects on frozen layers in DWG and DGN files so that objects within blocks now follow layer freeze/thaw visibility rules, matching AutoCAD behavior.

ADV-7718

The Measure dialog now allows users to override default units and perform 2D calibration for measured distances.

ADV-7728

DWG documents with xref children that contain circular references are now displayed correctly, with each child loaded only once, significantly reducing view time.

ADV-7731

Microsoft .NET Core 8.0.10 LTS is installed automatically during the Adept Viewer installation on the Server machine, e.g. AdeptViewerServer.exe.  Microsoft .NET Core 8.0.10 LTS is required to be installed before installing the Adept Viewer on the Client machine, e.g. DocumentViewer.msi.

ADV-7741

Adept Viewer now handles DWG linetype scaling more efficiently, reducing view time and cache file size.

ADV-7742

The Document Panel now supports reordering thumbnails via a simple drag-and-drop.

ADV-7743

Markups can now be copied from one document and pasted into another, with the following limitations:  supported formats: DOCX, XLSX, and PDF; action must occur within the same browser and Viewer session; the selection set must be from a single page and include only visible markup objects; and Measure, SignOff, and Symbol markup types cannot be copied.

ADV-7761

DWG files with PaperSpace viewports that are polygons with more than four sides (non-rectangular) now crop ModelSpace content correctly in the ViewFrame.

ADV-7769

Fixed an issue where viewing a second IDW drawing in Adept Viewer failed to load until the cache was cleared. Users can now view multiple IDW drawings in sequence without loading failures.

ADV-7784

PDF files with filled form values can now include markups without conflicts. This functionality works for both viewing and publishing to PDF.

ADV-7786

Fixed an issue where a DGN file with references displayed incorrectly in the Viewer, appearing shrunk and misaligned. The file now displays correctly in Adept Viewer.

ADV-7792

If a DWG file has the “Plot with plot styles” option enabled in AutoCAD, PublishPDF now uses this setting to populate the appropriate Color or Pen Table in the “Override Plot Style Table” dropdown.

ADV-7801

Added new settings in system-config.json to control button visibility in Adept Viewer. Set HIDE_PUBLISHPDF_FUNCTION to hide the Publish PDF button and HIDE_PRINT_FUNCTION to hide the Print button. Both settings default to false, so the buttons are shown unless explicitly hidden.

ADV-7806

Fixed an issue where PDF highlight and signature markups created in Bluebeam or Adobe Acrobat did not display correctly in Adept Viewer. These markups now match their appearance in their native applications, resolving prior visibility issues.

ADV-7831

Fixed an issue where GP4 files failed to generate grayscale PDFs using the Publish PDF and Print functions in Adept Viewer. The system now adjusts DPI automatically to ensure reliable output for high-resolution CALS images.

ADV-7832

Fixed an issue where DWG/DGN files with a CIT image xref did not display the CIT geometry in the ViewFrame. All geometry from the inserted CIT image now appears correctly.

ADV-7833

The viewer can now run as a service without requiring an active user session.

ADV-7864

Fixed an issue where line weights from DWG files were not correctly scaled when publishing to PDF in Adept Viewer. Published PDFs now match the expected appearance based on AutoCAD settings, resolving prior issues with excessively thick linework.

ADV-7869

Fixed an issue where DWG files containing only raster images in ModelSpace sometimes failed to display layout tabs in Adept Viewer. All model and layout tabs now display correctly when viewing these files.

ADV-7876

Fixed an issue where DWG files with a rotated PDF xref did not display the PDF rotation correctly in the ViewFrame. The PDF now appears with the expected rotation.

ADV-7913

Fixed an issue where printing DWG files in monochrome from Adept Viewer using the Viewer Print action did not produce true black-and-white output. The Monochrome option now works as expected, resolving prior cases where prints appeared in color or grayscale regardless of settings.

ADV-7918

Fixed an issue where large PDF files with many markups could not be published or printed from Adept Viewer. Updated the logic for handling markups during print and publish operations to ensure successful output.

ADV-7994

Fixed an issue where the Web Client and Viewer experienced long timeouts when network access to external font resources was blocked. The application now uses local fonts and no longer relies on external CDNs, eliminating delays and preventing errors when outbound connections are unavailable.

ADV-8012

Markup objects Linetype segments now have square ends:

ADV-8025

Watermark size can now be adjusted by updating WATERMARK_CONFIG_SCALE in system-config.json or by modifying fontSize in appsettings.config.

ADV-8028

Fixed an issue where files with special characters in the filename could not be processed or displayed in the viewer. These files now process and display correctly.

ADV-8029

Fixed an issue where the Sheets to Publish option “With Markups Only” in the PublishPDF dialog was not enabled for certain multi-page or multi-sheet document formats. This option is now available for all relevant file types.

ADV-8061

Fixed an issue where CALS archive image files renamed to TIF could not be viewed. These files now display correctly.

ADV-8064

Fixed an issue where markup measurement text rotated unexpectedly after reloading the page in Adept Viewer. The text now displays correctly after a reload.

ADV-8084

Fixed an issue where Excel files with print areas and page breaks did not print or publish as separate pages in Adept Viewer or in generated PDFs. Multi-sheet Excel documents now print and publish correctly.

ADV-8092

Fixed an issue where DWG or PDF documents renamed to TIFF were not processed or displayed correctly. These files are now processed and presented as expected, with the Content Panel showing the appropriate tabs. Additionally, PDF documents renamed to TIFF can now be re-published using the PublishPDF function.

ADV-8103

A customer-specific issue with two Solidworks 2022 drawings failing to display in Viewer was resolved.

ADV-8105

Fixed an issue where view rotation information from DGN files was read incorrectly, causing camera orientations in Adept Viewer to differ from MicroStation’s top-down views. View rotations are now interpreted correctly, matching expected Z-axis alignment.

ADV-8124

Fixed an issue where printing or publishing certain DWG files in Adept Viewer resulted in errors or no output. The process now includes additional retry attempts for API timeouts, improving reliability and ensuring successful PDF creation.

ADV-8131

Measure markups have been removed from the Markup Panel and are now displayed exclusively in the Measure List dialog for better organization.

ADV-8132

Fixed an issue where Measure Objects were visible in the ViewFrame even when Markup Mode was off. Measure Objects now only appear when Markup Mode is on.

ADV-8135

Fixed an issue where CIT image xrefs in DWG/DGN files were misaligned in the view. The CIT image now displays in the same position and orientation as in the native authoring application.

ADV-8136

A customer-specific issue preventing an AutoCAD Electrical Export to PDF from opening in Adept Viewer has been resolved.

ADV-8166

Monochrome Mode now supports the DXF file format.

ADV-8198

Adept Viewer now honors VisRetain settings in DWG files, ensuring correct layer visibility after upgrades.

ADV-8218

Fixed an issue where text in PDFs, including Arial and Times New Roman fonts, did not render correctly. All text now displays properly.

ADV-8241

Enhanced Publish Selected Sheet to align with the Only With Markups flow, improving performance and reducing file size for selected sheets.

ADV-8296

Limited calibration input fields to eight digits before and after the decimal for consistency and accuracy.

ADV-8299

Improved the Measure List dialog to group measures by Page, Sheet, or Configuration, added a dropdown for faster navigation, and ensured calibration and settings apply only to active selections.

ADV-8331

Enabled the Selected Sheet option for DOC, DOCX, XLS, XLSX, PPT, PPTX, and RTF files in both Print and Publish PDF dialogs in Adept Viewer.

ADV-8366

Added a configurable option to select the cache format for DWG and DGN converters, reducing conversion time and allowing flexible setup. Redundant Xrefs are removed during processing for optimized performance.

ADV-8396

DWG caching was optimized by skipping redundant Xrefs with identical transforms, reducing object count and improving conversion and load performance.

ADV-8448

Fixed a mismatch in callout markup text box sizes for DWG files. Sizes now match consistently.

ADV-8453

Rectangle markup object Boundary line is outside(superscribed) the user’s pick points. Therefore, rectangle is outside area of interest & will show all content. In previous versions it was inside(inscribed).

ADV-8465

SignOff is now built using Symbols object type. It was built on TextBox object in previous versions.

ADV-8503

Fixed an issue where the font size setting for watermarks in Adept Desktop was not applied during print and publish. The configured font size now correctly determines watermark size.

ADV-8519

Adept Viewer now supports configurable LTSCALE parameters for precise control of line pattern scaling during DWG conversion.

ADV-8520

Added DPI configuration options for DWG-to-PDF export to balance file size and output quality.

ADV-8534

Font size for headers and footers is now calculated using the same logic as watermarks to ensure consistency. Configuration is controlled in system-config.json.

ADV-8550

Fixed an issue where the latest revision of certain DGN files did not display correctly in Adept Web. These files now open and render as expected in the viewer, ensuring consistency with their native application.

ADV-8551

Fixed an issue where DWG files with circular references could not be viewed and caused errors in Adept Viewer. These drawings can now be processed and viewed, though large files may still require extended conversion time; related performance improvements are tracked separately.

ADV-8552

Fixed an issue where large PDF files containing numerous redlines could not be published or printed in Adept Viewer. Updating the watermark configuration now allows these PDFs to publish and print correctly.

ADV-8555

Fixed an issue where IDW documents displayed in color despite "AllColorsAsBlack": true in appsettings.json. Document colors now honor this setting.

ADV-8574

Markup objects Line weight is presented with no influence from the View Frame zoom factor. Therefore, the line weight remains proportional to original drafted intent & is slightly thicker when user zooms in than in previous versions.

ADV-8586

MS Office remains the default converter for DOC, DOCX, XLS, XLSX, PPT, and PPTX files. A new beta converter that does not require MS Office can be enabled via appsettings.json, but it does not support PPT or PPTX files.

ADV-8638

A customer-specific issue with a PDF with a digital signature failing to print or publish from the Viewer was resolved.

ADV-8658

Pressing Ctrl+F in DWG documents now opens the Text Search dialog instead of the Content Panel search, allowing direct text search without using the right-click menu.

ADV-8701

Fixed an issue where PDFs generated using Print in Adept Viewer did not scale to fit the paper size. The output PDF now displays the full model.

ADV-8774

Symbols dialog does not allow drag and drop of images into ViewFrame. User must select image then select insert points. In previous versions drag and drop still works.

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